Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Anookz website and services (the “Services”) provided by ANOOKZ LIMITED(“Anookz”, “we”, “us”), a company based in Queenstown, New Zealand. By creating an account or using the Services, you agree to these Terms.

Using Anookz

• You must provide accurate account information and keep your credentials secure.
• You’re responsible for activity under your account and for your team members’ use.
• You may use the Services only for lawful purposes and in line with these Terms.

Your data and content

You retain ownership of the business data and content you bring to or connect with the Services. You grant us the permissions needed to host, process and display that data to provide the Services to you and to parties you choose to connect with. Our handling of personal information is described in our Privacy Policy.

Plans, trials & billing

• Paid plans (retailer Pro and Supplier Pro) are billed in New Zealand dollars in advance, monthly or annually.
• Free trials convert to the free plan if you don’t upgrade — nothing is charged without your action.
• You can upgrade, downgrade or cancel at any time; downgrades take effect at the end of the current billing period.
• Except where required by law, payments already made are non-refundable.

Connections between retailers and suppliers

Anookz enables retailers and suppliers to connect, order and share limited performance data. Orders, pricing and commercial terms are between the retailer and supplier. Anookz provides the platform but is not a party to those commercial agreements.

Acceptable use

You agree not to misuse the Services — including attempting to access data that isn’t yours, disrupting the Services, reverse-engineering them, or using them to infringe others’ rights.

Availability & changes

Anookz is in active development and offered during private beta on an “as is” basis. We may add, change or remove features, and we aim to give reasonable notice of material changes. We may update these Terms; continued use after an update means you accept the revised Terms.

Liability

To the fullest extent permitted by law, the Services are provided without warranties, and Anookz is not liable for indirect or consequential loss. Nothing in these Terms limits rights you have under the New Zealand Consumer Guarantees Act or other non-excludable laws that apply to you.

Termination

You may stop using the Services at any time. We may suspend or terminate access if these Terms are breached. On termination, provisions that by their nature should survive will continue to apply.

Governing law

These Terms are governed by the laws of New Zealand, and the courts of New Zealand have jurisdiction, subject to any non-excludable rights you have where you live.

Contact

ANOOKZ LIMITED · Queenstown, New Zealand · hello@anookz.com

This page is provided for transparency and is not legal advice. We’ll replace it with our finalised terms as Anookz moves out of private beta.