Privacy Policy

This Privacy Policy explains how ANOOKZ LIMITED (“Anookz”, “we”, “us”), a company based in Queenstown, New Zealand, collects, uses, shares and protects information when you use our website and services (the “Services”). It is written to be read, not to hide behind. If anything is unclear, email privacy@anookz.com.

Information we collect

• Account information — name, email, business name and role when you sign up.
• Business data you connect — sales, products, stock, foot-traffic and location data from tools you link (such as Lightspeed, Bellwether, Airtable and Shopify).
• Usage data — how you interact with the Services, for reliability and improvement.
• Payment data — handled by our payment processor; we do not store full card numbers.

How we use information

• To provide and operate the Services — the floor map, ordering, analytics and AI features.
• To connect you with suppliers or retailers you choose to connect with.
• To keep the Services secure, reliable and improving.
• To communicate with you about your account, updates and support.

Your data is yours

The business data you bring or connect remains yours. We act as the system that connects and presents it. You can export your data and you can leave with it. We do not sell your personal information.

What connected parties can see

When you connect a supplier, they can see sell-through for their own products in your store — never your total sales, margins, or other suppliers’ performance. You control which parties are connected and can disconnect them at any time.

Sharing & processors

We share information only with service providers who help us run the Services (for example cloud hosting, email delivery and payment processing), under agreements that protect your data, or where required by law. We do not sell your data to third parties.

Security & retention

We protect data with encryption in transit and at rest, scoped access controls per account and per store, and reputable cloud infrastructure. We retain information for as long as your account is active or as needed to provide the Services, and delete it on request in line with applicable law.

Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal information. To exercise them, contact privacy@anookz.com and we’ll respond within a reasonable time.

Changes

We may update this policy as the Services evolve. We’ll post the new version here and update the date above; material changes will be communicated to account holders.

Contact

ANOOKZ LIMITED · Queenstown, New Zealand · privacy@anookz.com

This page is provided for transparency and is not legal advice. We’ll replace it with our finalised policy as Anookz moves out of private beta.